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Job Description
- Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquiring a thorough understanding of key customer needs and requirements
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
- Acquire a thorough understanding of key customer needs and requirements
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to management
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, and possible use in future case studies or company training
- Meeting all client needs and deliverables according to proposed timelines
- Analyzing client data to provide customer relationship management
- Expanding relationships and bringing in new clients
Job Requirements
- Experience in sales and providing solutions based on customer needs
- Experience in Dental field or relevant field is required.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability in problem-solving and negotiation
- In-depth understanding of company key clients and their position in the industry
- Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
