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Travel Consultant

Almosafer
Mohandessin, Giza
Posted 6 years ago
109Applicants for10 open positions
  • 34Viewed
  • 3In Consideration
  • 22Not Selected
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Job Details

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Job Description

  • Liaising with clients in person, over the phone or via email to discuss their travel requirements.
  • Advising clients on suitable options for domestic or international destinations, tours, accommodation, transport, insurance and fares.
  • Preparing customized itineraries to suit the clients’ preferences and budget.
  • Making and confirming bookings, often via a Global Distribution System (computerized central reservation system).
  • Issuing tickets or relevant documents.
  • Providing up to date advice on travel regulations including baggage limits, safety and local customs.
  • Modifying existing bookings to suit a change in clients’ circumstances.
  • Researching destinations and keeping up to date with travel industry news.
  • Responsible for handling customer enquiries, converting enquiries into sales, ensuring proper service support to customers, and collection of outstanding dues and cash.
  • Assessing individual's and business people's needs to help them make the best possible travel arrangements. An agent may specialize by type of travel or destination
  • Promoting travel packages on behalf of cruise lines, resorts, and specialty travel groups.
  • Ensuring customer satisfaction to Almosafer’s products and services.
  • Maintaining confidentiality of customer data.
  • Collect and ensure payments of his/her online/offline bookings and any other associated costs.
  • Follow diligently business quality standards afforded by the company.
  • Achieve on monthly basis KPI’s targets afforded by management.

Job Requirements

  • Bachelor Degree ( Preferred in Tourism)
  • Very good English ( Speaking & Writing)
  • At least one year experience as a travel consultant
  • Call Center experience is a MUST
  • Strong communication and sales skills
  • The ability to prioritize and cope with pressure at rush times
  • Flexibility with rotational shifts

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