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Job Description
- Propose products to customers registering thru mobile application and website
- Close sales deals with customers requesting to book meeting or courses
- Diffuse and define situations with existing satisfied and dissatisfied clients.
- Build sustainable relationships of trust through open and interactive communication.
- Keep records of clients’ interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken.
- Display the highest standards of service at all times.
- Follow up on requests and complaints.
- Recommend products or services based on clients’ needs.
Job Requirements
- Very high communication skills
- Ability to multi-task, prioritize, and manage time effectively
- Strong phone contact handling skills and active listening
- Fluent in both written and spoken English
- Target driven and results orientated
- Bachelor Degree in a relevant field