Call Center Supervisor
O2Share -
Smouha, AlexandriaPosted 6 years ago97Applicants for1 open position
- 72Viewed
- 4In Consideration
- 32Not Selected
Job Details
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Job Description
- We are looking for a competent Call center supervisor to organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance.
- The candidate must possess great communication skills and be able to lead and motivate. You will be organized and reliable as well as results-oriented.
- The goal is to achieve drive excellent performance from your team that will bring sustainable business growth.
Job Requirements
- Proven experience as call center supervisor or similar supervisory position not less than 3 years.
- Experience in customer service is essential.
- Good knowledge of English will be a definite plus.
- Working knowledge of MS Office.
- Tech savvy with knowledge of telephone equipment and relevant computer programs.
- Knowledge of performance evaluation procedures.
- Outstanding communication and negotiation abilities.
- A results-oriented approach.
- Excellent organizational and leadership skills.
- Ability to work under pressure.
