Customer Service/Web Chat Agent - Offshore Account
Xceed -
Maadi, CairoPosted 6 years ago225Applicants for900 open positions
- 127Viewed
- 0In Consideration
- 4Not Selected
Job Details
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Job Description
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Job Requirements
- Graduates only
- Max age 30
- Excellent-Fluent English speakers
- Determined military service