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Job Description
- Record, initiate enter the cargos or shipments to the logistics system to ensure existing information for further processing.
- Pack, prepare, classify and hold the shipments according to the destination and the routing to be handled by assigned staff.
- Calculate, account and provide information about the shipment statistics; weight, destination, quantity, type, charge…etc.
- Perform material handling, receive and deliver to the desired routing, processing, recipient or any other concerned party.
- Communicate, coordinate, follow up and report about on processing or hold items to be manipulated, delivered to other parties, or provide feedback about status.
- Provide presentable communications with clients and customer and provide them the desired level of service in answering their queries.
- Perform filing and documentation issues as prescribed for them, and provide with vital assistance in keep records and following up status for under-processing shipments.
- Carry out reception activities and consult customers about any queries, answer phones and emails regarding any issue.
- Coordinates with clients to arrange for the provision of logistics services at the client’s site.
- Collaborate and assess in serving other logistics operations as desired and requested by higher level management.
- Organize and coordinate the formalities regarding the clearing of cargo or shipments at the port.
- Communicates with other departments including sales and marketing to effectively plan and distribute the workload.
- Ensures that site staff is of adequate numbers and competency to meet the planned shipping schedules.
- Follows procedures of reporting on performance, budgets and other reports required from time to time to the Direct Manage
Job Requirements
- Minimum experience in logistics operation 5 years
- Graduated from computer science
- Have the ability to work under stress
