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Telesales Representative

CO-Booking
Maadi, Cairo
Posted 6 years ago
38Applicants for10 open positions
  • 23Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • To action all outbound leads by contacting customers across a variety of channels generating the revenue target.
  • Consistently achieve personal sales & telephony targets.
  • Ensure bookings have maximised revenue by adding appropriate additional products and upgrades
  • Creating and maintaining personal sales pipeline to retarget potential guests.
  • Work directly with guests via telephone to promote our brand in order to persuade potential and current customers to purchase a holiday.
  • Record outbound call history and customer response in detail.
  • Handle customer needs and requirements
  • Follow up on initial contacts

Job Requirements

  • Speaking fluent English is a must
  • Fluent Italian, French and German speakers are welcome
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Your commitment is a must.
  • High school diploma; BSc/BA will be a plus
  • Our company is very strict about formal dress codes and working hours.
  • Smoking is not allowed on sales floor.
  • Trading floor is monitored by cameras.

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