Job Details
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Job Description
- Coaching, inspiring and motivating a sales team.
- Ensuring the team meets the sales targets.
- Sales training, development, and performance management.
- A good understanding of the market dynamics in the respective sector.
- Developing sales strategies to guarantee success and growth.
- Developing and maintaining customer relationships
- Disciplined use of CRM system, communication and customer management.
- Handling customer complaints and inquiries.
- Monitoring random calls for quality assurance.
- Forecasting and analyzing sales data.
- Regular reporting of KPI’s to directors
- Keeping to targets and managing KPI’s.
- Develop and maintain relationships with potential clients via telephone calls, online chat and emails.
- Interact to customer's inquires and transfer them to the most appropriate department.
- Consult with clients after contract signings to resolve problems and to provide ongoing support.
- Educating clients in the use of platforms, systems and trading processes.
- Keep up-to-date with the financial markets and factors that influence them
- Monitor market conditions, product innovations, and competitors products and prices.
- Consult with clients after contract signings to resolve problems and to provide ongoing support.
- Recommend products to customers, based on customers' needs and interests.
Job Requirements
- Customer service experience is a plus.
- Shift: 9 am to 5 pm.
- Friday & Saturday OFF.
- Males and Females.
- Previous experience in real estate, tourism or stock market is a MUST
