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Back Office Agent

Arabic Niesr
Dokki, Giza
Posted 6 years ago
69Applicants for1 open position
  • 52Viewed
  • 8In Consideration
  • 36Not Selected
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Job Details

Experience Needed:
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Job Description

  • Connect with prospects using chat & email.
  • Respond to all inbound leads and offer our services
  • Ensure clients receive the highest level of service at all times.
  • Develop and maintain relationships with potential clients via telephone calls, online chat and emails.
  • Interact to customer`s inquires and transfer them to the most appropriate department.
  • Consult with clients after contract signings to resolve problems and to provide ongoing support.
  • Educating clients in the use of platforms, systems and trading processes.
  • Keep up-to-date with the financial markets and factors that influence them
  • Monitor market conditions, product innovations, and competitors' products and prices.
  • Consult with clients after contract signings to resolve problems and to provide ongoing support.
  • Recommend products to customers, based on customers' needs and interests.
  • Shift: 9 am to 5 pm.
  • Friday & Saturday OFF.
  • Male and Female.

Job Requirements

  • Graduates only.
  • Good Command of English Language.
  • Computer skills, CRM, Microsoft Word/ Excel.
  • Customer service experience is a plus.
  • Previous experience in real estate, tourism, or stock market is a MUST
  • We provide Career position
  • Enthusiastic and Energetic.
  • We provide Career position.
  • Arabs only
  • Stock Market experience is a plus
  • Extra bonus for extra leads / Extra salary every month ..

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