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Elf Magic Maker - Web Chat Support

Elves
Maadi, Cairo
Posted 6 years ago
57Applicants for10 open positions
  • 41Viewed
  • 23In Consideration
  • 11Not Selected
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Job Details

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Job Description

Job Scope:

  • You will be working on the craziest, funniest and most challenging requests around the globe via chat - and learn a lot along the way!
  • Dealing daily with a very diverse team that are there to support and guide you along with the most advanced tech in Artificial Intelligence and Machine Learning to fulfill your tasks.
  • You will be the front line with our global users, handling all their requests via a chat platform developed and constantly iterated upon by our world class in house tech team.
  • Our users love our attention to detail and our level of empathy and enthusiasm. This is one of the most dynamic work spaces in Egypt - you will be handling new challenges on a daily basis.
  • You will become part of a startup!

Job Requirements

  • Perfect English is a must and it is non-negotiable (spoken and written).
  • Buckets of resourcefulness and empathy (you’ll have to convince us).
  • Excellent online research skills.
  • Ability to continually display a positive attitude.
  • Must be an energetic self-starter with the ability to work both independently and within a team.
  • Highly effective reading and writing English communication skills.
  • Excellent customer service skills and great enthusiasm for helping customers.
  • Excellent time management skills, attention to detail and the ability to multi task.
  • Must be flexible with working hours.

Minimum Requirements:

  • University graduate with a Professional Degree (ie Engineering / CS / Business Informatics, Doctor, or Law Degree) from AUC, GUC, MSA, Cairo/Ain Shams University is a must.
  • Post Grad Degree a huge plus.
  • Extra curricular activities (MUN, AIESEC, …).
  • Volunteer work (Resala, …).

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