Elf Magic Maker - Web Chat Support
Elves -
Maadi, CairoPosted 6 years ago57Applicants for10 open positions
- 41Viewed
- 23In Consideration
- 11Not Selected
Job Details
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Job Description
Job Scope:
- You will be working on the craziest, funniest and most challenging requests around the globe via chat - and learn a lot along the way!
- Dealing daily with a very diverse team that are there to support and guide you along with the most advanced tech in Artificial Intelligence and Machine Learning to fulfill your tasks.
- You will be the front line with our global users, handling all their requests via a chat platform developed and constantly iterated upon by our world class in house tech team.
- Our users love our attention to detail and our level of empathy and enthusiasm. This is one of the most dynamic work spaces in Egypt - you will be handling new challenges on a daily basis.
- You will become part of a startup!
Job Requirements
- Perfect English is a must and it is non-negotiable (spoken and written).
- Buckets of resourcefulness and empathy (you’ll have to convince us).
- Excellent online research skills.
- Ability to continually display a positive attitude.
- Must be an energetic self-starter with the ability to work both independently and within a team.
- Highly effective reading and writing English communication skills.
- Excellent customer service skills and great enthusiasm for helping customers.
- Excellent time management skills, attention to detail and the ability to multi task.
- Must be flexible with working hours.
Minimum Requirements:
- University graduate with a Professional Degree (ie Engineering / CS / Business Informatics, Doctor, or Law Degree) from AUC, GUC, MSA, Cairo/Ain Shams University is a must.
- Post Grad Degree a huge plus.
- Extra curricular activities (MUN, AIESEC, …).
- Volunteer work (Resala, …).