Technical Support Agent (Software) - chat_Support
Virgo -
Cairo, EgyptPosted 6 years ago155Applicants for1 open position
- 133Viewed
- 15In Consideration
- 117Not Selected
Job Details
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Job Description
#chat_support
#A growing company is looking for: # technical support agent (software).
#Job description:-
- Monitoring and maintaining the computer systems and networks within an organization in a technical support role.
- Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems.
- Having an idea of solving the problems by remote controlling via team-viewer, ultra-viewer……etc.
- Working with customers/employees to identify computer problems and advising on the solution.
- Updating self-help documents so customers/employees can try to fix problems themselves.
- Testing and fixing faulty equipment.
Job Requirements
# Job requirements: -
- Good in English.
- Ability to deal with difficult customers.
- Good analytical and problem solving skills.
- Principles of windows, office, network.
- Work under pressure.
