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Job Description
- Customers Engagements through emails, live chat, tickets, demos & calls
- Solicit customers insights and product feedback.
- Produce products and services on social media platforms
- Share and promote created content by digital marketing team
- Develop, implement and monitor social media initiatives, such as online campaigns.
- Create a stronger presence for Customers
- Community: leading online communities, brand representation in different forums and communities.
- Conduct social media research and make recommendations about opportunities, including emerging trends and tools and best practices. Monitor and report on competitive social media output.
- Interaction with users: community engagement.
Job Requirements
- 3 Years Experience in Customer Services and Social Media Platforms.
- Fluency in English.
- Creative , Energetic & Driven Personality.
- Degree in Marketing is a plus
- Presentation and communication skills.
- Customer services oriented
- Precise and Punctual
