This job is closed or expired and is no longer open for applications
CrossOver - Cairo
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We're running an Online Hiring Tournament on February 18th to hire VP's of Customer Support (USD $200K/yr).
This event will include all testing for the role. Upon grading the deliverables from the event, we will set up qualified candidates with an interview with the hiring manager. This is a 100% remote, full-time role.
You can see more details about this role here: https://www.crossover.com/vice-president-of-customer-support?utm_campaign=Feb17Tournament
The Vice President of Customer Support will lead the efforts to create a world-class customer support experience across our entire portfolio of enterprise software companies, as well as an additional 25-50 new acquisitions a year. You will take a scientific and metrics-based approach to centralize and deliver customer success measured through our NPS program. Your responsibilities will also include leading a culture of continuous improvement and weekly progress, simultaneously increasing quality and efficiency. You will be tasked to staff your support management and support agents with elite global resources that are smart, technical and have a passion for solving customer issues.
We recommend that you attend the tournament instead of applying online, as our tournament process will be much faster.
Register at the green button, Webinar address and test platform link will be sent to confirmed candidates.
Join our community of remote professionals!
More than 10 years
Bachelor's Degree at least
Crossover is redefining the way people work. Brick and mortar offices are history. The future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has... (More)