Job Details
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Job Description
We're running an Online Hiring Tournament on February 18th to hire Customer Success Account Managers (USD $100K/yr).
This event will include all testing for the role. Upon grading the deliverables from the event, we will set up qualified candidates with an interview with the hiring manager. This is a 100% remote, full-time role.
In this role, you will be our customer’s champion from start to finish - you will own the most critical aspect of our business: customer satisfaction. Your relationships with customers will begin at the close of a sale. You will then work with our internal teams to ensure that their processes are meeting the needs of the customer. Growing existing accounts and utilizing your skills in both cross-selling and upselling will be a constant activity. To thrive in this role, you will need to be a master in customer-facing communication, relationship management, and working quickly with internal teams to deliver results. Measures for this role are simple: Customer Satisfaction (NPS), Account Growth (Revenue) of your accounts, # of Referrals to sales, # of Testimonials.
For more details regarding this role, please see the job description here
We recommend that you attend the tournament instead of applying online, as our tournament process will be much faster.
Register at the green button, and you will receive the test platform link upon completing registration.
Join our community of remote professionals!