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Telesales Agent

IT Valley
Dokki, Giza
Posted 6 years ago
10Applicants for1 open position
  • 3Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Contact potential or existing customers to inform them about a product or service.
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Keep records of calls and sales and note useful information Deals with complaints or doubts to safeguard the company’s reputation

Job Requirements

  • Bachelor degree is a must , Business Administration is a plus
  • Fluent in English
  • Working knowledge of relevant computer programs ( CRM software)
  • 2-3 years’ experience in telesales, sales, or marketing
  • able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

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