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Customer Service Agent (5th Settlement - Nasr City)

Xceed
New Cairo, Cairo
Posted 6 years ago
230Applicants for900 open positions
  • 138Viewed
  • 2In Consideration
  • 4Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

Job Requirements

  • Fluent - Very Good English Speakers
  • Age : Max. 35
  • Graduates only
  • Location: 5th settlement

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