Senior Telemarketing Specialist

Misr Information Technology - Nasr City, Cairo

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Experience Needed:
2 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Negotiable, Commission
Education Level:
Bachelor's Degree at least
Arabic, English
1 open position
Females Only
About the Job
  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
Job Requirements
  • Females only can apply
  • Proven experience as representative or other telesales/customer service role is preferred
  • Previous work experience in IT companies is preferred
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent communication and interpersonal skills
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Good command of English
  • Can use Microsoft office
About this Company

Established back in 2009, MISR Information Technology happens to be a pioneer in system integration and data communication applications and one of the strong Egyptian companies entering the IT business. MIT are innovators, designers and developers of cutting edge communication... (More)

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