Job Details
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Job Description
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Establishes policies by entering client information; confirming pricing.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company.
- Building lasting relationships with clients and other call centre team members based on trust and reliability.
- Making sales or recommendations for products or services that may better suit client needs.
Job Requirements
- Only for Arab.
- Exceptional customer service, active listening, and verbal.
- Understanding of company products, services, and policies.
- English Speaking.
- Male or Female.
- Excellent interpersonal communication skills.
- Strong problem solving abilities
- Work days from Saturday - Thursday.
