- Experience Needed:
- 1 to 3 years
- Career Level:
- Entry Level
- Job Type:
- Full Time
3,000 to 3,500 EGP per month, Social & Medical Insurance
About the Job
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Updates job knowledge by participating in educational opportunities.
1 to 3 years
Not Specified at least
About this Company
TeleMedia is one of the leading technology service providers to fixed and mobile operators in the Middle East, aiming at partnering with telecom operators to add value to their customer base experience and enhance ARPU & APPU indicators. TeleMedia offers IVR, SMS, MMS, Video &...
See all Careers and Jobs at Telemedia Misr For Telecommunication