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Customer Service Representative

Egyptian Countryside Development Company
Nasr City, Cairo
Posted 6 years ago
74Applicants for1 open position
  • 33Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Handle, Manage and efficiently deal with customer inquiries, complaints and requests
  • Understand the process cycle and acts upon
  • Input customers ‘& contracts’ data and retrieve information whenever required
  • Coordinate and liaise with the concerned departments in regards to customer’ inquiries and transactions
  • Able to handle different situations and various tempers professionally.
  • Able to work extra hours when required and whenever needed

Job Requirements

  • Bachelors’ degree
  • 3-5 years' of experience in similar role
  • Fluent Arabic & English speaker
  • Excellent computer skills (MS Office)
  • Highly organized
  • Excellent communication and customer skills
  • Excellent negotiation and problem-solving skills.
  • Patient, logical thinking and good listener
  • Work under pressure and could manage deadlines
  • Male preferred
  • Nasr City or nearby residents are highly preferred.

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