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Customer Service Advisor (UK Account) - Part Time

Atheel CC
Cairo, Egypt
Posted 6 years ago
96Applicants for15 open positions
  • 96Viewed
  • 3In Consideration
  • 2Not Selected
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Job Details

Experience Needed:
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Job Description

Job Scope:

  • If you speak fluent English and looking to start your career in one of Egypt's biggest multinationals and here is how you'd enjoy becoming a Vodafone employee.

Main Responsibilities and Duties:

  • Build a good Rapport with Clients over the phone.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Obtain and evaluate all relevant information to handle customer and service inquiries.
  • Manage customers' accounts.
  • Follow up on customer interaction.

Benefits:

  • Salary starts from: 2150 EGP Net + Bonus
  • Transportation door to door is provided.
  • Social and medical insurance.
  • VPN from Vodafone (unlimited messages, unlimited calls).
  • FREE Access to Gold's GYM.

Work Conditions:

  • Rotational 2 days off.
  • Working hours: rotational 9 hours per day included one hour break.
  • Morning shifts and Night shifts with no overnight shifts.

Job Requirements

  • Fluency in English is a Must.
  • Graduates, Undergrads and Gap year students are most welcome to apply.
  • Egyptians only.
  • Excellent communication & problem solving Skills.

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