Job Details
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Job Description
- Contacting potential or existing customers to inform them about all services in hand.
- Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business.
- Act as Tele Marketing customers’ main contact.
- Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
- Manage a portfolio of customers via telephone.
- Complete daily and weekly reports.
Job Requirements
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Cool-tempered and able to handle rejection
- Excellent selling, communication and negotiation skills.
- Good knowledge of Microsoft office (Word, Excel)
- Ability to learn about products and services and describe/explain them to prospects
- Excellent communication and interpersonal skills
- Proven experience in telemarketing or sales preferably in Software & It companies
- Sales experience in customer service industry is a must.
- Excellent computer skills (MS Office)
- Proficiency in English
- Well-organized and responsible with an aptitude in problem-solving
- BSc in business administration or relevant field; certification in sales or marketing will be an asset.
- English: Excellent
- 2 years experience in sales “Call center field”
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