Job Details
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Job Description
Revamp (US based) is extending its team in New Cairo, building the award-winning SaaS CRM and salable web solutions. We are hiring (full-time) Customer Service Specialists
Job Role:
- You’ll be part of our Digital Marketing and Customer Services Team to help promote Revamp CRM through various customer engagements, online marketing channels, and on various entrepreneurship blogs and communities
Responsibilities:
- Customers Engagements through emails, live chat, tickets, demos & calls
- Solicit customers insights and product feedback.
- Advocate Revamp’s products and services on social media platforms
- Share and promote created content by digital marketing team
- Develop, implement and monitor social media initiatives, such as online campaigns.
- Create a stronger presence for Revamp CRM online.
- Community: leading online communities, brand representation in different forums and communities.
- Monitor and report on competitors social media & online presence.
Job Requirements
Job Requirements
- 1-3 Years Experience in Customer Services and Social Media Platforms.
- Fluency in English.
- Creative , Energetic & Driven Personality.
- Degree in Marketing is a plus
- Presentation and communication skills.
- Customer services oriented
- Precise and Punctual
- Females Only.
