Job Details
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Job Description
The Branch Manager is responsible for:
- Manages the day-to-day operations of a retail branch.
- Maintains and oversees the accuracy of records associated with cash. receipts, inventories, and employee attendance
- Maintaining the retail branch visual objectives .
- Ensure that the branch is achieving the sales objectives on a daily basis and take corrective actions .
- Follow-up instructions and ensures that the operating procedures are tracked within the branch.
- Provide work plan for the branch team and review the results of selling and compare them with the targets
- Inventory of orders, and monitoring of errors and follow-up with the management of stores
- Build strong sustainable relations with customers.
- Review quantity of products in the store per category to ensure their availability for sales activities and request products from warehouse or other branches if needed.
- Monitor changes affecting supply and demand, tracking market conditions, price trends, for future markets to identify opportunities and threats.
- Submit monthly reports to management on sales activities to keep them informed with progress of sales.
- Analyze reports quarterly and compare them with the historical information to monitor progress.
- Prepare reports on regular clients and customers to be shared with the marketing team.
- Train the sales representatives on representation, conduct, etiquette and ethics in meeting the client to ensure proper presentation of company and increase their ability to perform their job well.
- Oversee and ensure the sparkling cleanliness of the branch.
- Maintain the safety of the store and the goods.
- Ensure that all needed branch maintenance and repairs are done on time.
- Applying after-sales services (exchange & return policy)
Job Requirements
- From 3 to 5 years of experience