Job Details
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Job Description
- Attend and board vessels as directed by respective Manager in accordance with WSS SOO and Customer Requirements.
- Arrange inward and outward immigration/customs clearance.
- Collect and process ships documents, as required throughout the port call.
- Perform vessel visit, as required, in accordance with SOO and Customer Requirements, always ensuring with Master that all husbandry, vessel and cargo requirements are in order.
- As applicable, ensure all requirements relating to cargo matters are well understood and relayed to Manager and other relevant parties.
- Report leads, business opportunities and relevant port updates observed to Manager.
- Arrange sign on/off, shore passes or gate passes for crew/guests as instructed.
- Assist with transportation of VIP, Master and crew as instructed.
- Ensure mandatory use of VOSS as reporting tool in compliance with the SOO.
- Reporting ships arrival/sailing/cargo/commence/complete/ times and condition to Shipping Assistant(s) after office hours, as applicable.
- Ensure mobile phones hired out to vessel are signed for by Master.
- Distribute and collect WSS Customer Satisfaction Survey.
- Comply with WSS PPE Standard when working in ports/onboard vessels.
Job Requirements
- Good communication skills and a very good command of the English language (oral and written).
- Ability to work under pressure
- Fresh Graduate. (BA or equivalent)
