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Job Description
- Acting as the first point of contact for the information technology department.
- Providing fast and useful technical assistance on computer systems / Hardware.
- Answering queries on basic technical issues and offer advice to solve them.
- Provide helpdesk support and resolve problems to the end user’s satisfaction
- Monitoring and respond quickly and effectively to requests received through the IT help-desk
- Install, test and configure new workstations, equipment and software
- Manage PC setup and deployment for new employees.
Job Requirements
- Bachelor Degree of Computer Science or Equivalent
- Minimum of 1 year of experience as Help-desk in schools
- Excellent English Language
