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Telecom Linux Administrator

Opencode
Cairo, Egypt
Posted 6 years ago
64Applicants for3 open positions
  • 34Viewed
  • 4In Consideration
  • 30Not Selected
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Job Details

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Job Description

  • Opencode Systems provides infrastructure solutions to mobile operators worldwide.
  • Our solutions are leading edge core network technologies implemented in 2.5G and 3G networks.
  • The company is looking for highly motivated energetic person for the position of Telecom Linux Administrator helping mobile operators (customers) based on Opencode technology.

Main Responsibilities:

  • Project Engineering (installation, integration, testing, commissioning, live activation);
  • Account Engineering (live support, helpdesk, change requests, customer technical follow-up);
  • Operational Support (system monitoring, heath-care, preventive maintenance, training).
  • Emergency Support (first level emergency, incident reporting and follow-up, first level support includes requirement to be on-call on a 24 hours /7 days a week basis as and when required);
  • To be at customer site as and when required to provide necessary technical support;
  • Ensure MOP and approval prior to implementation;
  • Ensure work on-time delivery;
  • Ensure up-to-date and high quality documentation;
  • Ensure company/product documentation benefits from specific documentation and customer experience;
  • Work internally with project and product managers and teams;
  • Help build, maintain strong customer relationships through kind and professional communication;
  • Ensure full Customer satisfaction while preserving the Company reputation;
  • Identify and escalate sales needs;
  • Pre-sales Support (upon availability participate in sales tenders, proposals and meetings);
  • Ability to grow as the team grows;
  • Reporting to the Project Manager / Team Lead.

Job Requirements

  • 3+ years of System Administrator experience, Knowledge of Linux/Unix would be an advantage;
  • English is a must, second language is an advantage;
  • Excellent customer service skills, both verbal and written;
  • Ability to lead the job;
  • Ability to work in international environment;
  • Ability to learn new technology and use it;
  • Ability to work with schedules and deadlines;
  • Teamwork skills, must be assertive and approachable;
  • Specify technology in a way that customers can understand.

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