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Job Description
- Advising RCC directors and other officers on director duties, the Corporations Act, the organization’s constitution, stock exchange and other regulatory and statutory requirements (Within the all jurisdictions, where appropriate).
- Advising the board (or governing body) on corporate governance principles and the implementation of governance programs and risk management frameworks.
- Developing, implementing, communicating and maintaining governance, risk and compliance policies, processes and procedures and maintaining the corporate structure, including associated administration.
- Act as an adviser in difficult circumstances where risks and quality issues arise and be responsible for the RCC’s systems management, reviewing and reporting risk, including health and safety, and overseeing the internal audit program.
- Carrying out all instructions and recommendations of the board (or governing body) and implementing the corporate strategy (especially giving effect to board decisions).
- Monitoring compliance by management with standing and contentious delegations from the board (or governing body) and reporting any breaches.
- Ensuring corporate accountability by communicating with RCC stakeholders and broader community.
- Ensuring effective information flows within the board (or governing body) and between board committees. And providing key information to managers, board members and committees.
- Acting as a conduit between members (especially major and institutional investors in listed companies) and non-executive directors.
- Managing board and committee administration.
- Coordinating governance committee and board member meetings and preparing minutes and meetings (for example AGMs, other general meetings, director and committee meetings).
- Assisting with the recruitment and induction of directors.
- Facilitating professional development programs for the board.
- Assisting with board (or governing body) evaluations.
- Overseeing director fees and entitlements and managing as well the directors’ and officers’ insurance.
- Managing the director handbook/manual.
- Advising on employee benefits and employee incentive plans.
- Advising on intellectual property asset management (for example trademarks, business & domain names) and other trade practices legislation.
- Providing general legal advices and guidance (for example powers of attorney, work health and safety, employment law, anti-money laundering requirements).
- Advising on relevant financial issues (accounting, finance, taxation, dividend reinvestment plans, and superannuation).
- Monitoring organizational investments.
- Advising (where required) on environmental issues and nurturing a positive working environment.
- Advising on privacy legislation.
- Communicating with external advisers (legal, accounting etc.) and corporate representatives.
- Managing seals and document execution and overseeing related document retention and management.
- Liaising and coordinating activity with share registries.
- Managing seals and document execution.
- Undertaking general administration and property management functions.
- Overseeing document retention and management.
Job Requirements
- Experience of liaising with external regulators and advisers, such as lawyers and auditors.
- Experience in governance role, including responsibility for provision of support to Boards and Committees and for regulatory compliance
- High level of IT competency and committed to effective use of electronic systems and communication to support board administration, risk management and reporting, and management of company records.
- Demonstrable knowledge and understanding of health and safety, data protection, insurance, internal audit, risk management, performance reporting frameworks, internal controls and due diligence, and regulation, and ability to understand customer requirements.
- Ability to tie and group goals and objectives to the strategic goals.
- Ability to tie group’s goals to LOB strategic objectives.
Business Level:
- Understanding the LOB’s mission.
- Understanding of company’s SOD.
- Understanding of contact center industry.
- Understanding of RCC culture and values.
- Strong knowledge of all COPC approaches and standards.
Interpersonal Skills:
- Maintain confidentiality.
- Strategic planning.
- Critical thinker & strong analytical skills.
- Detail-oriented & quality focused.
- Strong planning and organizational skills.
- Decision-making abilities.
- Risk management skills.
- Conflict Management Skills.
- Ability to manage diverse interests.
- Excellent communication and negotiation abilities.
- Presentation skills
Problem Solving:
- Maximization of resource utilization.
- Contingency planning.
Educational Background:
- University degree with a preference for Business Administration or Law designation.
- MBA or any other Post-graduation studies in the fields related is plus.
Professional Experience:
- Minimum 10 years of directly-related experience in corporate governance (e.g., regulations, policies and processes and services). Additional years considered an asset.
- Contact center’s operation background is added plus.
Language Skills:
- Fluency in both Arabic and English language is mandatory.
- Advanced spoken and written French is plus.
- Another language is preferable.
