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Job Description
Responsibilities:
- checking the quality of the generated data and train the whole team
- Monitoring and train team
- Aware of lead generation common methodology, techniques and tools
- Providing coaching to team members on research techniques and telephone skills
- Moving leads from unqualified to qualified stage
- Qualifying and following up on inbound inquiries from team and customer
- Performing research and intelligence gathering on prospects
- Excellent customer service skills and a proactive, customer focused attitude of Customer Service Centre technologies and operations
- Effective communication skills, both written and verbal
- Create and manage existing lead generation campaigns
- Monitor, track and report on performance of lead channels
- Develop creative ideas and strategies to attract new leads of our sales team
- Meet aggressive lead generation target each month
Job Requirements
- Excellent English Written and Spoken
- Excellent written and oral communication skills
- Highly motivated and organized with the ability to handle multiple tasks and apply judgment to prioritize.
- Positive and caring approach to team management.
- Excellent time management, multi-tasking, and follow-through skills.
- Ability to professionally engage with management at all levels.
- Ambitious, proactive and resourceful with a calm and flexible approach to handling pressure and stress.