Facility Supervisor
CBRE GWS -
New Cairo, CairoPosted 3 years ago94Applicants for1 open position
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Job Description
Facilities Management
- Responsible for the delivery of facilities services across a designated area in as agreed within the SLA.
- Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors, and contractors performing building maintenance, landscaping, and janitorial work.Lead a multi-skilled team to provide Facilities Management services in accordance with the SLA.
- Monitor reporting daily, ensuring that all client service requests are allocated to the appropriate supply partner and closed out accordingly.
- Ensure all new starters (such as new vendors on site or any third party, contractors) receive all the necessary introductions promptly and accurately.
- Provide timely and accurate management information.
- Enhance the service delivery through best practice and the effective use of systems and equipment.
- Ensure all necessary processes/procedures are in operation and adhered to.
- Manage all service contracts including; cleaning, vending, security, catering, maintenance, fleet, office management etc.
- Coordinate facilities and project management, from inception to completion for the client sites.
- Establish effective day-to-day business relationships with the client and take a proactive approach to requirements.
- Produce regular reports according to schedule agreed with the client using CBRE internal systems.
- Hold regular progress reviews to ensure client satisfaction.
- Liaise with landlord and property managers to ensure their service charge obligations are met.
- Manage budgets and prepare regular forecasts according to agreed schedules targets.
- Ensures timely and quality service delivery to clients.
- Follows up with clients to ensure customer satisfaction.
- Manages vendor relationships and trains vendors on the work order and billing procedures. Processes invoices and ensures proper cost center coding.
- Issue all vendors POs, make GRs and follow up with their payments.
- Generate OOS revenue, and assure the client PO before issuing in accordance with any PO for vendors.
- Supervise Catering service with the client and raise reports and follow up with hygiene standards with third-party vendor.
HSE
- Responsible for Health and Safety on site, monthly HSE inspections and regular audits.
- Follow the HSE policy within the SLA and required by CBRE policy.
- Follow required emergency prevention and operational controls.
- Report all accidents, occupational illnesses and emergencies.
- Responsible for ensuring that all equipment is maintained and operated in a safe manner.
CONTRACT SUPPORT
- Control purchasing, ensure competitive pricing, tenders, approvals and timely submission for settlement.
- Issue purchase orders to related vendors and accordingly to CBRE through client system and CBRE system.
- Purchase orders to be raised efficiently in line with the purchasing policy.
- Responsible for billing application, calculating margins, raising invoices and submitting to client
Job Requirements
- Bachelors degree in Mechanical or Electrical Engineering.
- Excellent command of Arabic and English languages.
- Very good MSO and internet skills.
- 5-7 years of related experience, or equivalent combination of education and experience.
- Requires basic knowledge of financial terms and principles.
- Ability to calculate simple figures such as percentages.
- Excellent communication skills and ability to build solid business relations with all stakeholders.
- Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
- Ability to write routine reports and correspondence.
- Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
- Ability to effectively present information to an internal department and/or large groups of employees