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Job Description
- Ensure the overall well-being of the community by conducting checks and assessing common areas regularly.
- Inspects regularly community facilities (swimming pools/courts/lobbies).
- Ensures subcontractors services community assets in accordance to agreed Service Levels.
- Reviews/Sets cleaning schedules or other schedules as applicable and checks standards are being maintained.
- Highlights possible design defects in advance or as and when noted.
- Recommends improvements and cost saving strategies process.
- Ensures the common areas are maintained as per agreed standard.
- Reviews and ensures service levels are being maintained.
- Ensures staff in community adheres to assigned job roles (e.g. Security, Cleaners etc.).
- Provides periodic updates to Management.
- Identifying procurement needs of the community.
- Surveys market in order to identify appropriate material suppliers based on need and rectification requirements noted in the community.
- Coordinates enforcement of Community Rules and other enforcement policies.
- Use approved systems to log service requests, customer interactions.
- Ensures complaints are responded and resolved as per agreed SLA’s.
- Assist and coordinate community events.
- Handle and supervise clubhouse activations.
- Prepare regular surveys with residents to assure quality of offered services are met expectations.
Job Requirements
- Education: Business Administration
- Years of experience: 1-3