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Community Management Executive

IWAN Developments
Dokki, Giza
Posted 6 years ago
35Applicants for1 open position
  • 31Viewed
  • 3In Consideration
  • 28Not Selected
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Job Details

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Job Description

  • Ensure the overall well-being of the community by conducting checks and assessing common areas regularly.
  • Inspects regularly community facilities (swimming pools/courts/lobbies).
  • Ensures subcontractors services community assets in accordance to agreed Service Levels.
  • Reviews/Sets cleaning schedules or other schedules as applicable and checks standards are being maintained.
  • Highlights possible design defects in advance or as and when noted.
  • Recommends improvements and cost saving strategies process.
  • Ensures the common areas are maintained as per agreed standard.
  • Reviews and ensures service levels are being maintained.
  • Ensures staff in community adheres to assigned job roles (e.g. Security, Cleaners etc.).
  • Provides periodic updates to Management.
  • Identifying procurement needs of the community.
  • Surveys market in order to identify appropriate material suppliers based on need and rectification requirements noted in the community.
  • Coordinates enforcement of Community Rules and other enforcement policies.
  • Use approved systems to log service requests, customer interactions.
  • Ensures complaints are responded and resolved as per agreed SLA’s.
  • Assist and coordinate community events.
  • Handle and supervise clubhouse activations.
  • Prepare regular surveys with residents to assure quality of offered services are met expectations.

Job Requirements

  • Education: Business Administration
  • Years of experience: 1-3

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