Job Details
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Job Description
Customer Service Agents for many Accounts:
- Back Office (Mail & Chat)
- Technical support Account
- Banking Account
- Arabic Account
Responsible For:
- Resolve Customer’s Inquiries deftly and effectively.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Values Customer experience.
- Provide appropriate solutions and alternatives, while handling customer complaints.
Job Requirements
The Required Conditions:
- Residents of Cairo & Giza
- Males only
- Graduates Only
- Military Status is a must ( Males )
- Rotational shifts
- Location : Maadi
- Salary from 2000 to 5000 according to the English level.
- English courses (all levels) + Leader Potential program free
- Opportunity to transfer to Dubai site
Required:
- Back Office (Mail & Chat) (Max Age 35 years) Account (Fluent English )
- Technical support Account (Excellent English)
- Banking Account (Max Age 27 years ) (very good & Excellent English)
- Arabic Account (Very good - good English)
