Airline Advisor (Egyptians) - India
Pillars -
Gurgaon, IndiaPosted 6 years ago73Applicants for30 open positions
- 72Viewed
- 44In Consideration
- 12Not Selected
Job Details
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Job Description
- Attends inbound calls and answer the queries of each call.
- Builds fruitful and cherishing relationship with the client.
- Solves customer queries.
- Accepts reservation over the phone and attends to the same.
- Follows up on customer inquiries and research to assure satisfactory completion.
- Remains updated on changes in Airline industry, facts, polices procedures and product offerings.
- Provides updates on clients bookings.
- Design & suggest appropriate routings / airlines and fares to the clients.
- Amendments / changes to bookings according to requirement.
- Responsible to promote all company products.
- Responsible to maintain the timelines for each call.
- Achieves the assigned timelines/revenue targets.
- Design & costing of ticket itinerary.
- Maintains and updates customer profiles.
- Works closely with the Tour operators/suppliers/Airlines and build up one to one relationship.
- Follows up reservations, bookings and ticketing with the clients before and after travel.
- Follows up with the clients for any special requirements.
- Works on maximizing profits for the company.
- Come up with new ideas and suggestions wherever necessary in the interest of the company.
Job Requirements
- IATA certified or 2-3 Years Experience
- Excellent interpersonal communications skills with the ability to develop & maintain team atmosphere.
- Strong organizational skills with the ability to handle multiple tasks simultaneously.
- Knowledge of travel and hospitality industry
- In-depth knowledge of Amadeus
