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Job Description
Responsible for selling vehicles to customers, providing product information and excellent customer service to ensure a positive buying experience.
Main Duties and Responsibilities of the Role:
Customer Satisfaction
- Deliver new vehicles to customers.
- Ensure the customer understands the vehicle’s operating features, warranty, and paperwork
- Demonstrate an understanding that business is built on excellent customer satisfaction and being devoted to guaranteeing customer satisfaction.
Customer Prospecting
- Prospect on a day-to-day basis by phone, mail, and person to person – maintain a prospect development system
- Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Adherence To Standards
- Understand the dealerships inventory on a daily basis and the usage of SAP
- Understand the terminology of the automobile business and keep abreast of technological changes in the product
- Demonstrates behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers, co-workers, and suppliers
- Adheres to all company policies, procedures and safety standards.
Job Requirements
- University degree
- Completely computer literate with excellent knowledge in Microsoft Office (particularly Excel, word and PowerPoint) and in the use of Internet-based resources
Experience
- 0 – 4 Years
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