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Job Description
- Receive visitors at the front desk by greeting, welcoming, directing visitors to the appropriate person and office, announcing them appropriately.
- Answer screening, forwarding incoming phone calls taking messages.
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
- Provide basic and accurate information in-person and via phone/email.
- Route incoming calls to representatives (Sales &Support).
- Answer questions and address complaints.
- Answer all incoming mails and redirect them and prepare offers.
Job Requirements
- Calm, cheerful, and professional.
- Attention to detail.
- Flexible to work on a rotational basis (Afternoon shifts & Night).
- Excellent communication and interpersonal skills.
- Presentable.
- Good command of English both written and spoken.
- Excellent in Microsoft office and mail programs.