IT Specialist
AM Group -
Alexandria, EgyptPosted 6 years ago114Applicants for1 open position
- 34Viewed
- 9In Consideration
- 23Not Selected
Job Details
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Job Description
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Act as first line support for end users & apply IT standards.
- Install, modify, and repair computer hardware and software.
- Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
- Manage PC setup and deployment for new employees using standard hardware, images and software.
- Customer service orientation.
- Document internal procedures.
Job Requirements
- Bachelor’s Degree in Information Systems, Communications or related field
- 1-2 years at least of relevant technical experience.
- Excellent Communication skills.
- Excellent Problem Solving.
- Flexible and dynamic person