Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
IT Technical Support Specialist Job Vacancy in an International Schools
Duties and Responsibilities:
- Daily monitoring of Operational Center network equipment.
- Resolving all network support tickets received from the staff
- Reviewing and updating Operational Centre network equipment configuration (including design and configuration documentation).
- Work as part of the team and provide support anytime when required.
Job Requirements
Job Requirements
- Strong oral and written English and Arabic.
- Ability to work harmoniously as a member of a team.
- Microsoft IT Professional (MCITP) is required.
- CCNA (Cisco Certified Network Association) is ideal.
- Familiarity integrating Apple devices into a Windows environment.
- Familiarity of Apple OS
- Demonstrated experience with network designs, network management integration and Gigabit related switching technologies.
- Demonstrated experience with routers, Switches, structured cabling equipment.
- Demonstrated experience working with Active Directory (AD, DNS, DHCP, GPO,……………….., etc) and Office 365 administration.
- Solid understanding of TCP/IP protocols.
- Knowledge of Web infrastructure.
- Software and hardware installation, maintenance, and upgrading skills.
- Professional experience with enterprise backup solutions.
- Professional experience with Antivirus Software
- Ability to manage virus protection software (Kaspersky).
- Demonstrated experience with Fortigate Firewall and other internet filtering technologies (appliance or cloud-based).
- Proven troubleshooting experience with MS applications.
Required Candidates
- Experience: Min 3 years
- Age: between 25 and 32
- Language: Strong Arabic and English
- 6 October / Elharam Street / Faisal Street / Mohandseen
- Position: Technical Support Engineer
Others
- Attach a recent photo to your CV.
- ITI diploma is ideal.
- Sc. in Computer Science or equivalent is ideal.