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Job Description
- Monitoring and reporting non-adherence to the quality process.
- Improve quality processes in all company departments.
- Prepare reports to communicate outcomes of quality activities.
- Investigate customer complaints and determine the best solution.
- Improve customer satisfaction.
Job Requirements
- Graduated with a bachelor degree.
- At least 2 years of experience in the same field .
- Digital background is an advantage .
- Strong knowledge of customer service principles and practices.
- Excellent English is a must.
- Strong personality ,confident ,intelligent and has an ability to work efficiently .
- Stress tolerance and has excellent listening skills .
- Attention to detail and accuracy.
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