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Junior Technical Support Agent (Over The Phone)

IMI
6th of October, Giza
Posted 6 years ago
86Applicants for10 open positions
  • 83Viewed
  • 47In Consideration
  • 19Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Answer courteously inbound calls.
  • Respond to customer inquiries.
  • Ensure feedback from the customer to further improve the customer services.
  • Manage and update customer databases with the status of each customer.
  • Build customer loyalty by follow-up of customer calls.
  • Handled internet issues Faced our Customers

Job Requirements

  • Graduates Only with Maximum age 30.
  • From Good to Very Good English.
  • Strong PC skills and good typing skills.
  • Presentable.
  • Technical background is preferred.

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