After Sales Support Representative – Policy Administrator

NEXtCARE - New Cairo, Cairo

100
Applicants for
3 open positions
14
Seen
Experience Needed:
1 to 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time Shift Based
Salary:
Confidential
Education Level:
Bachelor's Degree only
Languages:
English
Vacancies:
3 open positions
About the Job

The Production/ After Sales Support Assistant manages the tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.

  • Manage inclusion of new members into the client scheme and database system
  • Perform data error-correction, member upgrade, member deletions and alteration of client database to meet client’s requirements
  • Maintain high quality of card-printing to satisfy clients’ preset standards of service
  • Issue periodic or daily report on performance
  • Meet further complex requirements, such as designing, photo-editing…etc.
  • Keep accurate records of the various activities for internal and external review.
  • Monitor stock inventory of all materials required to print cards.
Job Requirements
  • Bachelor’s Degree in any discipline.
  • Strong customer services orientation.
  • Keen attention to detail
  • Demonstrable time management skills.
  • Thorough knowledge and experience of Microsoft Office applications.
  • Ability to produce accurate reports on production as and when needed.
  • Problem-Solving skills and ability to work under pressure to tight deadlines
  • Ability to work well as part of a team-contribute to building team spirit, aid others to succeed.
  • Ability to comprehend, capture as well as interpret basic customer information
  • Employment status: Legally permitted to work in the country of operations
  • Physically fit to carry out duties and responsibilities.
About this Company

Established in 1999, NEXtCARE specializes in providing complete health insurance management and administration services to healthcare payers including self-insured employers. Having regional presence with a global reach, NEXtCARE provides its clients with the perfect balance... (More)

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