Job Details
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Job Description
- To be responsible for answering incoming calls and dealing with patients’ requests for information/inquiries/appointments effectively.
- Provides patients with appointments based on a pre-set appointment schedule.
- Initiates registration procedures for booked patients after obtaining patients’ medical record number through creating/ editing patients’ files.
- Responsible for the administrative actions for the patient’ medical record.
- Prepares medical record for any attending patient.
- Make available any additional format needed to the medical record.
- Keeps all related reports/documents in the patient’s fill.
- Receives consultants’ notifications/ excuses and reschedule patients’ accordingly.
- Notifies patients with subsequent appointment changes if needed.
- Confirms consultants’ availability through contacting all physicians scheduled for following day clinics through phone and through SMS service.
- Dealing with insurance companies regarding patients’ approvals.
- Receives payment by cash, check, credit cards, vouchers, or automatic debits.
- Writes medical reports for patients upon physicians’ instructions.
- Handle and arrange patient’s medical records.
- Prepare daily reports of the incoming revenues to be reviewed by the Finance Operation Supervisor.
- Prepare a daily schedule of incoming patients and send it to all employees and anesthesiologists.
Job Requirements
- Presentable.
- Responsible.
- Self Motivated.
- Spelling and Telephone skills.
- Computer skills and ability to learn specific computer system.
- Male or Female.
