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Junior Software System Support

Ibn Sina Pharma
Obour City, Cairo
Posted 6 years ago
142Applicants for1 open position
  • 43Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

  • Analyze the received user issue/problem to identify whether it is a setup problem or a program bug and presenting alternative solutions’.
  • Accurately define the issue/problem to the developer team to ensure effective solution.
  • Test any project or issue with user and create a test case to ensure satisfied user.
  • Generate internal reports to departments to ensure smooth working operations.
  • Attend new projects meetings in coordination with development team to ensure fully understanding of all project requirements and cycle.
  • Follow up with PM/developers to ensure finalizing the testing phase to guarantee proper support and project/issue delivery to users

Job Requirements

  • Bachelor’s degree, computer science or faculty of science computer division is more preferable.
  • 0-1 years’ experience in the support function.
  • SQL Statement knowledge is more preferable.

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JobsIT/Software DevelopmentJunior Software System Support