Global Account Advisor & Back Office
Xceed -
Maadi, CairoPosted 6 years ago131Applicants for1,000 open positions
- 110Viewed
- 19In Consideration
- 2Not Selected
Job Details
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Job Description
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Provide pricing and delivery information
- Perform customer verification
- Set up new customer accounts
- Process orders, forms, applications and requests
- Organize workflow to meet customer time frames
- Direct requests and unresolved issues to the designated resource
- Manage customers' accounts
- Keep records of customer interactions and transactions
- Record details of inquiries, comments and complaints
- Record details of actions taken
- Prepare and distribute customer activity reports
- Maintain customer databases
Job Requirements
- Fluency in English is a must.
- Max age 35.
- Determined military service statues .
- Graduates only.