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Job Description
- Implementation of establishment’s activity, according to KidZania’s essence, Industry Partners and KidZania’s standard operations procedures including pre-activity (recruiting, queuing, welcoming visitors and getting ready), main activity (training, role-playing and closing) and post activity (cleaning and restoring)
- Follow the company principles in their daily activities
- Attend complaints, provide solution if possible or transfer them to the department coordinator or appropriate department
- Elaborate daily checklists of the establishment (Activities) conditions such as (signs, lighting, audio, uniforms, consumables and giveaways)
- Register establishment visitor’s attendance through the system and manually in case of system failure or absence
- Clean the establishment and maintain it in order and in good condition (before, during and after the operation)
- Provide important establishment’s information to visitors
Job Requirements
- Bachelor degree in Arts, Education, languages or any relevant study
- Enjoy working with children
- Previous experience with children is preferable (Nurseries, Schools, volunteer work)
- Patience and Kindness
- Excellent communication skills
- Energetic and creative
- Flexible
- Stress tolerance
- Provide excellent service to visitors