Job Details
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Job Description
Responsibilities:
- Ability to generate new leads out of online resources/pools.
- Reach out to customer through cold calling to inform them about service(s) using scripts
- Understand customer requirements and close sales
- Enter and update customer information/activities in the database
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Job Requirements
- BS/BA degree
- Proven experience as telesales representative or other sales role, 2 + Years.
- Excellent command of English (Reading – Written – Spoken)
- Excellent knowledge of MS Office.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Proven track record of successfully meeting sales quota over the phone
- Ability to learn about services and describe/explain them to prospects
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
