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Job Description
- Completes travel arrangements with air, hotel, car, tour, and ground transportation vendors at the lowest possible fares ,Utilizes preferred vendors to maximize profit for branch and parent company.
- Follows procedures, guidelines and standards in the areas of customer service, ticketing, Reservations System (CRS) productivity, invoicing, etc.
- Participates fully as a team member to assist as needed in completing all functions related to servicing the client, including ticket processing, clerical functions, prepaid tickets, debit memos, etc.
- Researches and provides solutions to travel-related problems clients may have experienced with arrangements provided them by customer service referral.
- Fully informed and stays abreast of airline rules and regulations, tariffs (domestic) and other industry requirements and accurately applies this information when making travel arrangements.
Job Requirements
- University degree .
- Minimum of 3 years proven expertise in booking .
- Excellent computer skills .
- Excellent communications and presentation skills
- Excellent written and spoken English
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