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Job Description
Oracle DBA / IT Operation/Technical support engineer is needed to join our team abroad.
- Monitoring and maintaining the computer systems and networks within an organization in a technical support role.
- Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face.
- Working with customers/employees to identify computer problems and advising on the solution
- Logging and keeping records of customer/employee queries
- Analysing call logs so you can spot common trends and underlying problems
- Updating self-help documents so customers/employees can try to fix problems themselves
- Working with field engineers to visit customers/employees if the problem is more serious
- Testing and fixing faulty equipment
Job Requirements
- BS Computer Science/Management Information Systems/Engineering
- 2-4 maximum years of experience in a customer support environment with proven success working with customers is required
- Project management experience/customer support experience
- Knowledge of: Linux,
- Shell scripting,
- Oracle database administration,
- SQL/plsql
- Willing to travel abroad
- Comfortable, and successful, in multi-tasking
- Experience of operation and support for Project Management System is preferred
- Knowledge of: Linux, Shell scripting, Oracle database administration, sql/plsql
- Knowledge of Project, Program or Portfolio management is desirable
- Knowledge of project management tools; Primavera, project portfolio management, Daptive project management, change point project management tool is preferred
- Males only
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