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Job Description
The candidate will
- Perform tasks requiring delivery of analysis and advice for management regarding the evaluation of the effectiveness and efficiency of large scale programs and operations.
- Conducting organization studies that specifically assess and analyze current organization states and management systems;
- Performing gap analyses of differences between current and targeted states; documenting and delivering findings and recommendations; and conducting surveys, focus groups, and other accepted techniques for data collection in support of organization studies that specifically assess and analyze current organization states and management systems.
- Support requirements planning, facilitation, validation and decomposition. This candidate may also build and validate multiple workflow and process diagrams, define routing of cases, escalation of cases according to SLA guidelines, closing cases, defining notifications, integrations, text analytics, and dashboards and reports for each user group.
Job Requirements
- Experience in management analysis and requirements definition.
- Experience participating in meetings, workshops, and interviews with end users and other stakeholders to perform business requirements elicitation and documentation.
- Experience writing requirements as use cases, user stories, functional requirements.
- Experience with developing business process models and workflow diagrams.
- Experience eliciting business requirements for software development projects following an Agile software development lifecycle methodology.
- Effective communicator, both oral and written.
- Excellent analytical skills.
- Ability to manage their tasks and time independently.
- Ability to analyze current (As-is) state of a business operation to understand its component parts and their relationship to each other in a system.
- Ability to develop a future template (To-be) for a business process or new software development.
- User experience for Mobile Apps and Web applications and wireframes knowledge.
- Help in delivery of SW Apps based upon required scope and client requirements through simple testing to the deliverables.
