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Job Description
- Act as a primary interface with ERP provider for technical questions and issues.
- Monitor and maintain ERP system security.
- Responsible for a backup plan for ERP system.
- Experience in the business workflow (retail stores is preferred).
- Instruct and train users in the functionality and use of software applications.
- Create, obtain and maintain training documentation.
- Develop queries and BI reports in support of business operations.
- Responsible for ensuring that ongoing reporting needs are met.
- Responsible for inserting Master Data and maintain transactions.
- Perform technical support to troubleshoot. Analyze, assess and escalate complex system support problems that affect system operations
Job Requirements
- Bachelor's degree in computer science or Engineering.
- 2 to 5 years of experience in ERP administration and support especially with Odoo system.
- Good knowledge of the business process.
- Excellent communication skills.
- Team player and able to effectively interact with staff at all levels.
- Reporting skills.
