Telemarketing Agent
MGT -
New Cairo, CairoPosted 6 years ago51Applicants for1 open position
- 19Viewed
- 3In Consideration
- 0Not Selected
Job Details
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Job Description
Job role
- Determines requirements by working with customers
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Updates job knowledge by participating in educational opportunities.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Message from our company
Because we appreciate our team and believe that everyone should has own free time , we offer you a full time call center representative job without rotational shifts and two days off per week (Friday and Saturday)
Job Requirements
- Customer Focus & Customer Service
- Data Entry Skills.
- Good communication , presentation and negotiation skills.
- Problem Solving
- Multi-tasking
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